All textiles are clean and replaced after each procedure. Before entering the whirlpool or saunas and before massages, use the shower. During sauna sessions, use the designated sheet. When leaving, return all used towels and sheets to the designated place at the reception.

Age and Health Condition

Children under the age of 15 must be accompanied by an adult over 18. Access to saunas and massages is allowed for persons over the age of 15. Please inform us of any health problems, allergies, or injuries that could adversely affect the quality of the services provided.

Cleanliness

All textiles are clean and replaced after each procedure. Before entering the whirlpool or saunas and before massages, use the shower. During sauna sessions, use the designated sheet. When leaving, return all used towels and sheets to the designated place at the reception.

Injuries

We apologize, but we cannot be held responsible for any guest injuries in the premises.

Hydration

Ensure adequate fluid intake to avoid dehydration.

Clothing

We will provide you with a locker for personal items. During your stay in the pool area, we ask that you wear swimwear.

Late Arrival for Scheduled Service

Please arrive at least 10 – 15 minutes before your reservation. Unfortunately, a late arrival will shorten your stay time without any discount.

Loss and Damage

We apologize that we cannot be held responsible for any loss or damage to personal belongings. We recommend that you leave valuables in the safe at the hotel reception.